We have sent the complaint to the person to remove the content and have given them 12 hours. If they fail to comply, we will suspend their services.
Is this resolution sufficient for you, if they remove the content?
We will suspend their services if you request it.
HostGator Level 3 Support
Server / Abuse Administration Team
Now I surely don't want to be the one to have that persons' service suspended - not in light of all we've been going thru (although I am in no way comparing that site to AW) but I did respond that I was thankful for their prompt reply and that I was sure they'd do the right thing if there were more complaints.
I'd say HostGator is a very cool company. Thank you Daniel and kudos to HostGator!